Privacy Policy
Pomona Water Damage Pro (“we,” “us”) respects your privacy. This policy explains what information we collect through pomonawaterdamagepro.com and by phone, how we use it, and the choices you have.
Information we collect
- Information you give us. Your name, phone number, email address, service address or ZIP code, and details about your situation when you submit our contact form, email us, or call us.
- Information collected automatically. Your IP address, browser and device type, pages viewed, and the page that referred you, through our hosting provider’s server logs and standard website cookies and caching tools.
- Calls. If you call us, we may keep the number you called from and notes about your request so we can follow up.
How we use your information
- To respond to your request, give you an estimate, and arrange the service you ask for.
- To share your request with the service professionals who perform the work, so they can contact you.
- To keep our website secure and working properly and to prevent spam and fraud.
- To meet legal and business record-keeping requirements.
How we share information
We share information only as needed: with service providers and professionals who help us respond to your request or run the website (such as hosting, email, and the technicians who perform the work); when the law requires it; or to protect the rights, safety, or property of our customers or ourselves.
Cookies and third-party content
Our website uses cookies and similar technologies for basic functions such as page caching and security. Some pages include content from other companies, such as an embedded Google Map, and links to our social media profiles. Those companies may collect information under their own privacy policies. You can control cookies in your browser settings.
How long we keep information
We keep request information only as long as we need it to respond, provide the service, meet legal and business record-keeping requirements, and resolve disputes. After that we delete or de-identify it.
Your choices and California privacy rights
If you live in California, you may have the right to ask what personal information we have collected about you, to request a copy, to ask us to correct it, or to ask us to delete it, and the right not to be treated unfairly for using these rights. To make a request, email info@pomonawaterdamagepro.com or call (840) 226-2371. We may need to verify your identity before we respond. You can also ask us at any time to stop contacting you.
Security
We use reasonable safeguards to protect your information, but no website or method of transmission is completely secure.
Children
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated.
Contact us
Pomona Water Damage Pro
Email: info@pomonawaterdamagepro.com
Phone: (840) 226-2371
You can also use our contact page, or read more about us.